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Grades Aren’t Just for Providers: Measuring Consumerism to Improve Health Care Strategy

Thrilled to have an article in Benefits Magazine, a publication of International Foundation of Employee Benefit Plans. [Archived on PubMed here.]

In it, you’ll find a discussion on how gathering data on your employees’ consumerism skills can help you target your communication as well as your incentives towards the people who need them.

Email me if you’d like a PDF copy.

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